We value your trust -- So we have taken great care to inform you in this Policy what we do and do not do with information that you provide us in the course of using our website, purchasing our products or using our services.
Your Privacy is Important
Customer Value and Satisfaction
Meridian Scale seeks to be the most trusted, complete, and value oriented source for all your weighing needs. To accomplish this, we offer wonderful products and services and occasionally team up with our suppliers to provide other offers of value to you.
When you purchase products and/or services in our stores, through our catalogs, over the phone and on-line, as well as when you participate in our surveys, occasional sweepstakes and/or promotions, you provide us with information. The information we receive may include your name, mailing, billing and/or shipping address, telephone number, driver’s license number, birth date, form of payment, e-mail address, ip-address, product and service preferences, what you purchased and where. If you use a credit or debit card or pay by check, the information will include your account number and your form of payment. This information is used to service your account, to ship an order to you, to provide warranty service on products and/or services you purchased, and to personalize your experience.
Security of Your Transactions
Meridian Scale has policies and procedures in place to ensure that information you share with us is handled in a safe, secure and responsible manner. We use encryption and other types of technology to reasonably protect and safeguard your personal information and transactions, whether your purchases are on-line, through our catalogs, in our stores and/or from our service providers.
Product and Service Preferences
You have the option within the website, catalog or store, or when ordering by phone, to provide us with information about your product and/or service preferences, or other interests. You may also provide us with product and service preference information when you participate in sweepstakes, surveys and questionnaires. We use this information to improve the level of customization in our stores, catalogs, services and website.
E-mail and Direct Mail Offers
We may also use your mailing, shipping and/or billing address or e-mail address you have provided us to send you special offers from time to time that would be of interest to you.
From time to time, we may randomly contact customers about participating in a survey about our products, services and/or website. Your feedback helps us identify customer needs, levels of satisfaction, and improve and/or develop new products and services for you and your pet. These surveys are always voluntary.
Contests, Promotions, and Advertisements
If you enter a Meridian Scale contest and/or sweepstakes, we will ask for your name, mailing address, e-mail address and any other information relevant to the particular offer. Unless otherwise noted on the offer, the information you provide us will be kept within the Meridian Scale Family.
Advertising Provided With Select Third Parties
Research Providers, Shipping Companies, and Consultants
Meridian Scale hires selective companies to do product and service research, deliver merchandise you have purchased from us, help us be a better, more effective and efficient company, and/or develop new and /or better products and/or services for you. We also share sales information with third parties to properly process services and returns, place new supplier orders and perform other administrative functions.
On rare occasions, we may be required to disclose personal information pursuant to lawful requests, such as subpoenas or court orders, or as required by applicable laws. Also, if the ownership of all or a part of a business within the Meridian Scale Family were to change, customer information pertinent to that business’s operations would likely be transferred to, or licensed for use by, the new owner.
Website Usage, Traffic and Purchasing Patterns
We keep track of customer purchases, related traffic patterns and site usage within our website to help us provide superior customer service and convenient access to our products and services, direct our merchandise orders, and improve customer access, website responsiveness and usefulness of the website.
When you visit our website, we may collect information about you that is not personally identifiable such as the type of internet browser or operating system you have, or the domain name of the website from which you linked to our site.
Cookies are small pieces of information stored on your computer when you view our website and/or advertisements. A cookie lets us recognize you, keep track of your shopping cart and provide a more meaningful and personalized shopping experience when you visit our site again.
Changing Your Cookie Setting
Most web browsers are set to accept cookies automatically, but you can change this setting. See your browser's "help topics" to learn how to change the setting. If you decide not to accept cookies, you may not be able to shop with us on-line and access all your account information on our website.
From time to time we provide aggregate statistics about our customers, website traffic, product and service sales and/or other consumer-related information to carefully selected companies to identify trends and make inventory, marketing and other retail-related decisions. These aggregate statistics do not include personally identifiable information of any individual customer.
Our website may make chat rooms, message boards, and/or news groups available to its users. Please remember that the information that is disclosed in these areas becomes public information. You should not disclose your personal information when using these areas.
Children's Online Privacy Protection Act (COPPA)
At Meridian Scale the safety of your children is very important to us. Consequently, Meridian Scale does not knowingly or intentionally collect information from children under 13 without prior parental consent. If you are under 13 and wish to purchase items from Meridian Scale or wish to provide personal information, please ask a parent or your guardian for assistance. Meridian Scale can not prohibit minors from visiting our website and must rely on parent(s) or guardian(s) to decide which materials are appropriate for children under 13 to view.